Okbaja Privacy Policy — Your Data, Our Responsibility

Okbaja (https://okbaja.ws) is an online gaming and betting platform committed to providing a safe and trusted experience for players in Bangladesh. This Privacy Policy ("Policy") describes how okbaja collects, uses, stores, and protects your personal information.

This Privacy Policy applies to our website, mobile app, and all digital services offered by okbaja. By using our platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.

Okbaja's Privacy Policy has been developed in accordance with international data protection standards. We believe your data belongs to you — we are simply its trusted custodians.

Okbaja only collects information that is necessary to provide our services, meet legal obligations, and improve your experience. The types of data we collect are detailed below:

We never collect or store your password in plain text — passwords are always stored in hashed form. Your payment card details and mobile banking PIN are never stored on okbaja's servers under any circumstances.

Okbaja uses the information it collects for specific, limited purposes only. Your data is never used beyond what has been expressly authorised.

• To create and manage your account and complete the KYC verification process.
• To process deposits, withdrawals, and other financial transactions.
• To customize game recommendations and bonus offers based on your preferences.
• To detect and prevent fraudulent activity.
• To meet legal and regulatory obligations.
• To provide customer service and support.
• To operate our Responsible Gaming programs.
• To improve platform performance and security.
• To send important notifications and updates (with your consent).

Okbaja does not sell your personal data to any third party. However, certain information may be shared with specific parties in the limited circumstances outlined below:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or the relevant bank to process transactions.
• Technology Partners: Limited data may be shared with trusted technology providers who operate the platform — they are held to the same privacy standards.
• Legal requirement: We are legally required to share information in response to court orders, government directives, or regulatory authority requests.
• Anti-Fraud System: Limited data may be shared with industry-recognized anti-fraud platforms for fraud prevention purposes.

Before sharing data with any third party, we verify that they comply with international data protection standards and have signed a confidentiality agreement with us. okbaja never sells your information for advertising purposes.

Okbaja uses industry-leading technology and processes to protect your data. Our security framework is multi-layered and regularly audited by independent third-party reviewers.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Passwords are stored using bcrypt hashing — never in plain text.
• Real-time firewall and intrusion detection systems are active at all times.
• Two-factor authentication (2FA) is available for all accounts.
• Our data centre is ISO 27001 certified and under 24/7 monitoring.
• Regular penetration testing and vulnerability assessments are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

Okbaja uses cookies and similar tracking technologies to enhance your browsing experience and ensure platform functionality. The types of cookies we use are detailed below:

• Essential Cookies: Required for login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your language, time zone, and preference settings.
• Analytics cookies: Used to understand which pages are most visited and where issues occur — all data is anonymized.
• Security Cookies: To detect fraudulent logins and suspicious activity.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may disrupt login and payment functionality. okbaja does not use any third-party advertising cookies.

Under okbaja's privacy policy, you have the following rights. To exercise any of these rights, email us at support@okbaja.ws — we will respond within 30 business days.

• Right to Access: You may request to know what personal information okbaja holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request the deletion of your personal data.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or specific types of data processing.

Okbaja does not retain personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, data is securely deleted or anonymized. The deletion process is completely irreversible — data cannot be recovered once removed.

Okbaja is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is mandatory at registration, and date of birth is confirmed during the KYC process.

If we are notified or become aware that an account has been created by a minor, it will be closed immediately and all collected data will be deleted. Any remaining balance will be returned in accordance with applicable legal procedures.

Okbaja reserves the right to update this privacy policy as needed. For any significant changes, we will send advance notice to your registered email and display the updated date at the top of the page.

Continuing to use the platform after any changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to check this page regularly. If you do not agree with the changes, you may request to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team. We take every request seriously.

Once a privacy complaint is submitted, you will receive a reference number to track its progress. okbaja aims to resolve all privacy complaints within a maximum of 30 business days.